Soci

Social

Rewrite With AI

Creating engaging social media content takes time and can be frustrating when inspiration runs dry. With Rewrite with AI, SOCi makes it easy to overcome writer’s block by enhancing copy, making it more creative and engaging with ChatGPT. Save time and quickly deliver high-quality content, all within SOCi. Available with SOCi Social only.

Want to take your local social strategy to the next level? Genius Social goes beyond AI, delivering unmatched strategic, automated, and localized social media content and engagement replies.

LinkedIn Threading

LinkedIn comments now thread correctly under the original post in Genius Social and SOCi Social, improving conversation management and aligning with LinkedIn’s native threading for a better user experience. Available for both Genius Social & SOCi Social.

Genius Social Enhancements

Product & Service Posts

Genius Social now includes promotional posts as part of its posting strategy, helping you create a more diverse monthly content calendar and driving revenue to your locations.

Bulk Actions For Quick Approvals

Approving multiple posts is time-consuming and inefficient, slowing down the process of publishing social content. SOCi introduces the first bulk approval workflow in the industry, allowing users to approve Genius-generated posts in just two clicks.

New capabilities include:

• New Genius tab: Find Genius Recommendations, Admin Planning (aka Admin Genius Library), & Genius Reporting Insights all in one place.
• Approval views: Choose between a list or grid view for faster approvals, tailored to your workflow.
• Post Previews: See how posts will appear on Facebook and Instagram, with insights into why and how Genius created them.

Surveys

Introducing Link Delivery: Effortless Feedback, Anywhere, Anytime.

Customer feedback is key to building loyalty and improving operations. Link Delivery from SOCi Surveys makes it easier than ever to gather feedback in real time. In just two clicks, you can generate a survey link and share it across any channel—receipts, social media, emails, and more.

Where Link Delivery Shines:

• On-the-spot feedback after in-person interactions
• QR codes at registers or exits for instant responses
• Receipt surveys that make feedback as easy as checking out
• CRM emails and social posts that engage your audience right where they are

Link Delivery helps you connect with customers where they are, boosting engagement and driving real-time action.